Back-office outsourcing review

Office Work Review

Find the two or three desks worth configuring without pretending the judgment, conversations and physical work are anything but the job.

A fixed price · agreed before we startYou keep what we configureA ten-business-day pilot on your own records

One vacancy can hide several backlogs

The office coordinator’s week mixes reports, invoices, filing, visitors, appointments, urgent calls and whatever matters today. Buying one answer for that whole role hides the useful work inside it and ignores the judgment that makes the office function. This is for US companies with a live vacancy for an Office Coordinator, Administrative Assistant, Office Administrator, Administrative Coordinator or Office Manager.

What stops being done by hand

  • The recurring report pack starts with its named figures already collected.
  • Documents from email enter a current filing queue instead of waiting in the inbox.
  • The coordinator’s week shows which work belongs to which desk.
  • You see the repetitive share estimated line by line from the coordinator’s own hours, written down and open to challenge.

The desk prepares these; your people approve them before anything takes effect:

  • Ambiguous filing waits with every candidate shown for a person to choose, including any other file plan destination.

The review also gives you these outcomes:

  • Invoice and supplier-statement hours are assigned to the AP Desk.
  • Appointment, reminder and intake hours are assigned to the Front Desk.
  • Onboarding paperwork and expiry tracking are assigned to the HR Desk.
  • Supplier ordering and delivery chasing are assigned to the Purchasing Desk.
  • The role is never presented as one product when the week says otherwise.

What stays with your people

The rest of the job stays the job. Visitors, physical office care, meetings, difficult calls and judgment about today’s priorities remain with the coordinator.

No document is filed on a guess. When a document says what it is, it is filed under that rule. When it doesn’t and two or more rules fit, it waits for a person, with every possible folder shown.

No report figure is invented. A missing source remains blank and named, so an empty field cannot pass as a real number.

You get a shortlist, not a catalog. The review names the two or three desks that cover the largest repetitive share and leaves the remaining work visible.

Works with what you already run

The week list and registers can sit in Google Sheets, with documents arriving through Gmail or Outlook and report figures coming from the named business systems. Ambiguous filing is written as a draft decision first. We can usually connect to systems with an API, a supported integration or a reliable export. We confirm access before proposing.

How the first two weeks go

Choose one representative week and the records behind it for a fixed-price pilot. We confirm access first; your ten-business-day review then runs read-only on your own work list, documents and report sources. We use your job ad to split the duties the desk takes on from those your person keeps and check two or three numbers you watch at the start and end. You check the classification and shortlist against tests agreed on day one and make the go or no-go decision. You keep the measured review, evidence and ranked recommendation for the two or three desks worth configuring.